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Tharpe Engineering Group

Savannah, Georgia

J2 Building Consultants Logo
J2 Building Consultants

Oregon or Utah, Washington

Salas O'Brien

Nationwide

Structural Rehabilitation Group, LLC Logo
Structural Rehabilitation Group, LLC

Gaithersburg, Maryland

City of Santa Paula

Santa Paula, California

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Pacific Watershed Associates, Inc. (PWA) Logo
Pacific Watershed Associates, Inc. (PWA)

Humboldt County or Sonoma County, California

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Institute of Transportation Engineers (ITE)

Washington, D.C.

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Meta Platforms, Inc. (f/k/a Facebook, Inc.)

Menlo Park, California

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Weston & Sampson Engineers Inc Logo
Weston & Sampson Engineers Inc

Reading, Massachusetts

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Oregon Department of Energy

Salem, Oregon

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VIRGINIA ECONOMIC DEVEL PARTNERSHIP

Petersburg, Virginia

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City of Garland

Garland, Texas

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Urban Engineers, Inc.

Hartford, Connecticut

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Palm Beach County

Palm Beach, Florida

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Urban Engineers, Inc. Logo
Urban Engineers, Inc.

Hartford, Connecticut

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City of Pasadena - Water & Power

Pasadena, California

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Bay Linen Inc. Board

Clearwater, Florida

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City of Richmond

Richmond, Virginia

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City of San Marcos

San Marcos, California

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City of San Marcos

San Marcos, California

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Urban Engineers, Inc. Logo
Urban Engineers, Inc.

Philadelphia, Pennsylvania

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College of the Ozarks

Point Lookout, Missouri

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City of Madera

Madera, California

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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