Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop and maintain QA plans and timeliness of global new product introductions utilizing
Advanced Product Quality Planning and Process Optimization specific to the customer.
Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.
Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.
Develop appropriate systems for document storage, access and review pertaining to global customer accounts.
Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.
Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
Interface with all departments as applied to the Policies and Procedures.
Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.
Assist in driving the standardization of manufacturing processes of global customer accounts.
Interface and provide technical support on quality issues with the customer as needed.
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply and follow all procedures within the company security policy.
Bachelor's degree required
At least five years related experience; or equivalent combination of education and experience.
ADDITIONAL JOB REQUIREMENTS
Lead HLA manufacturing line qualifications and process capability analysis
Develop Quality reports via dashboard and analytical tools
CAPA Problem Solving using 8-D Methodology
Effective communications both internal and external
Project leadership skills
Track record in NPI heavy work environment, High mix low volume production
Ability to multitask, comfortable in a dynamic environment
Experience with Incoming Inspection, MRB and RMA processes
Experience with statistical tools such as, DOE, SPC, ANOVA and analysis software (Minitab)Proven Track record of cross functional problem solving
Strong communication skills (internal and customer/suppliers)
Automotive experience would be a plus – as LAM leverages a number of quality tools from that domain.
Internal Number: J2220334
About Jabil, Inc.
At Jabil, we empower the brands who empower the world – it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet. Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires and values with these brands: to make a difference by empowering a better, healthier, safer and cleaner world, in all we do.
We are privileged to join these brands, our customers, in their quest, because it takes tenacity, ingenuity and passion to thrive in this world of unrelenting change. As the fourth Industrial Revolution looms, change is happening 10 times faster and at 300 times the scale – that’s roughly 3,000 times the impact of the first one. To stay relevant, and deliver growth to stakeholders, brands must work with companies they trust to drive innovation at the speed of digital, be agile enough to move manufacturing workloads quickly in the face of political and policy shifts, leverage technology at a time when technology & engineering resources are scarce, and master the art of supply chain orchestration to ensure a personalized and superior customer experience. That’s no small feat.