Quality Assurance Director

Job Summary

Responsible for leading the quality assurance function of the organization to ensure products and processes meet or exceed established quality standards. Continuously review, manage, and update quality standards and expectations.

Duties and Responsibilities

• Establish and manage quality and reliability standards by studying product and consumer requirements with members of management and with production operators, technicians, and engineers.
• Establish and manage raw material standards by studying manufacturing and engineering requirements; confer and negotiate with suppliers; devise testing methods and procedures.
• Establish and manage in-process product inspection standards through understanding manufacturing methods; devising testing methods and procedures.
• Establish and manage standards for disposition of finished products through devising evaluation tests, methods, and procedures.
• Establish and manage rework standards by devising inspection and physical testing methods and procedures.
• Establish, maintain, and manage the product quality documentation system through writing and updating quality assurance procedures.
• Maintain a high degree of product quality through enforcing quality assurance policies, procedures, and regulatory requirements; collaborate with other members of management to develop new product and engineering designs, manufacturing, and training methods.
• Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends.
• Establish and meet quality assurance operational requirements and metrics; continuously refine metrics and quality assurance standards.
• Maintain a high degree of professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
• Achieve financial objectives by preparing the quality assurance budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
• May prepare and provide scorecard reports to senior management.
• Champion and drive continuous improvement activities throughout the organization to include corrective actions.
• Oversee the activities of the assigned team. Provide leadership, coaching, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the established policies and applicable laws. Responsible for interviewing, hiring, planning, assigning or directing work, appraising performance, succession planning, disciplining team members and resolving problems. Work with Human Resources to resolve more complex team member-related issues.
• Other duties as deemed necessary.