INFICON is a growing, global, leading provider of innovative technologies that enhances productivity and quality in sophisticated industrial processes. The products provided by INFICON are world-class instruments for gas analysis, measurement, and control and are vital to manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells, and industrial vacuum coating applications. INFICON is headquartered in Switzerland and has world-class manufacturing facilities in Europe, the United States and China with subsidiaries located throughout the world. This position will require travel or relocation to Burlington, VT. For more detailed information about INFICON, please visit our website at www.inficon.com.
Work closely with major Semiconductor and Display customers to develop product applications using ISS Sensors and Software. Act as a technical consultant and advise field Engineer or customers on application BKMs.
Develop product Applications on various semiconductor and display manufacturing equipment tools. Interpret Gas Analysis and other sensor data to characterize, optimize and trouble shoot semiconductor equipment and processes
Work with field applications to create custom integration solutions for new and existing INFICON solutions. Act as a technical consultant and advise field Engineer or customers on application BKMs.
Interact cross-functionally with local Sales & Support team, factory engineering and product management to ensure alignment with customer's needs.
Trouble shoot critical product performance issues at the hardware level and monitor health of equipment installed base via periodic audits
Participate in customer meetings, escalations and new opportunity discussions
Interface internally with Product and Account Management to communicate technical requirements and recommendations as parts of the solution development process where off-the-shelf solutions may not be an ideal fit
Routinely interface with counterparts in other locations to leverage new opportunities
Provide written and verbal feedback to product management and the R3 team on a regular basis in areas of: Customer needs and satisfaction levels, industry technological and economic trends, new applications and product opportunities, product design features, competitive activity (product, pricing, etc.) and recommendations for and improvements to INFICON sales and technical literature
Collect, analyze and present data and findings, perform Design of Experiments (DOEs) based on Return of Investment (ROI) for customers
Document laboratory work and equipment evaluations of INFICON and competitor instruments
Develop and present presentations to customers regarding products and applications
Write application bulletins and technical articles to be published in conjunction with the Corporate Communications Department
Bachelors degree in a related engineering field, new college graduate are eligible. 2 plus years of experience in the area of semiconductor manufacturing process or equipment engineering is highly desirable.
Possess a basic understanding of statistical process controls and tools, yield improvements and have the ability to think outside the box
Experience with electrical wiring and sensorization, soldering, cable design and prototyping desired
Excellent listening, communication and problem solving skills including verbal, written and presentation
Must possess Excellent interpersonal skills
Computer networking, Residual Gas Analysis, optical emission spectrometers, and/or RF experience is preferred
Ability to adapt to various field situations and to foster strong relationships with internal and external customers
Self-motivated so able to execute remotely while remaining part of a close-knit team. Strong priority on time management skills
Occasionally required to work outside normal office hours
Travel of up to 25% may be required
INFICON, is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment.
INFICON is also committed to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for an employment opportunity at INFICON and require special assistance or an accommodation during the application process, please contact Human Resources at 315-434-1100. Determination on requests for reasonable accommodations are made on a case-by-case basis.